What Easton 24/7 Plumbing is
Easton 24/7 Plumbing is a phone line for people in Easton, Massachusetts who need a plumber now. When you call, you reach a dispatcher who takes down what is happening and sends a licensed plumber to your address.
We built it call-only on purpose. There is no form to fill in and no inbox to wait on, because a burst pipe does not wait for an email reply.
How a call works
The dispatcher asks where you are, what you see and whether water is still running. Then you get the first safe step, such as closing the main valve, and a plumber is matched to the job.
The plumber diagnoses the problem on site and tells you the price before starting. If you decide not to go ahead, you tell them and that is the end of it.
What we do not claim
We do not publish customer counts or ratings, because we would rather show you how we work than invent proof. We also do not promise an arrival time. Traffic, weather and call volume change it, and a promise we cannot keep helps nobody.
Every plumber we send works under a Massachusetts license, and you can check any plumber's license with the state Board of State Examiners of Plumbers and Gas Fitters before they start.
Where to start
If you know your problem, go straight to the matching page, for example drain cleaning, water heater repair or leak detection. If you are not sure, call or find our address and describe it in your own words.
What happens after you hang up
Once the dispatcher has your address, the plumber assigned to your call gets the details you gave: which fixtures, whether water is running, whether the house is on town sewer or septic. That is why we ask. A plumber who arrives knowing it is a main-line backup on a septic system brings different equipment than one headed to a dripping faucet.
You will hear from the dispatcher if the plan changes. If a second emergency pushes your visit back, we say so on the phone instead of letting you wait without news.
How to check any plumber in Massachusetts
Plumbing in the state is licensed. The Board of State Examiners of Plumbers and Gas Fitters, part of the Division of Professional Licensure, licenses master and journeyman plumbers, and homeowners can look a license up on the state's online lookup before work starts. A plumber who cannot show a license is a reason to end the call.
Permits are the second check. The Massachusetts plumbing code, 248 CMR, requires a permit from the local plumbing inspector before plumbing is installed, altered, removed, replaced or repaired, with a few exemptions such as fixing a leak in a faucet or valve or clearing a stoppage. Ask who is pulling the permit for any bigger job, such as a water heater replacement.
Why Easton gets its own service
Easton is a town of villages, from the brick and granite of North Easton to the quieter roads of South Easton, Furnace Village and Eastondale. Homes range from 19th century farmhouses to newer subdivisions, and the town water comes from the Easton Water Division's wells. A plumber who knows that mix asks better questions on the phone, such as how old the house is and whether the pipes were ever replaced.
Our address on Washington Street sits on the Route 138 corridor, which is why Stoughton, Mansfield, Brockton, Sharon and Norton are part of the same dispatch area. You can read about each on the service area page.
If you are reading this because something is leaking right now, stop reading and call. Everything else on this site will still be here after the water is off.
Standards we point homeowners to
Plumber licensing standards are set by the Board of State Examiners of Plumbers and Gas Fitters, and the permit rules are in the state plumbing code, 248 CMR. According to those rules, you are entitled to ask any plumber for a license and a permit.
About the service
A dispatcher answers, around the clock. They take your address and the problem, then match a plumber.
Massachusetts requires licensed plumbers for permitted plumbing work. You can verify any plumber through the state licensing board.
There is a business email for non-urgent questions, but plumbing problems are handled by phone.
Yes. You get a clear price before work starts. Whether a diagnosis visit carries a charge depends on the job, and the dispatcher will say so on the call.
Yes. The line is staffed 24 hours a day.